In the recently held The Future Summit of the Urban Land
Institute, JLL’s PropTech Director Jordan Kostelac opened the forum by
highlighting the importance of balancing the co-existence of humans and
technology in the workplace. During the innovation summit, Jordan explained the
realities happening in most workplaces today particularly the digitization in
processes and jobs. Furthermore, Jordan emphasized that digitization has
advantages and several positive attributes to organizations without having to
lose the human factor.
are standing on the cusp of the Fourth Industrial Revolution. Converging
industries and shortening product lifecycles in today’s modern world are
forcing companies to aggressively innovate and constantly transform. Driven by
rapid technological innovations, both physical and digital worlds are merging,
resulting to shifts in the way corporate real estate is evolving. Organizations
globally are challenged to adapt sustainable ways tailored-fit to the
operations in achieving a balance between the people and technology.
the country’s leading corporate real estate consultancy firm, continues to
endeavor tech-driven projects to deliver global-quality of work utilized by JLL
employees for the growing needs of clients. Jordan takes pride in JLL’s
workplace strategy into making technology work for its employees to ensure that
services are delivered conveniently.
a response in the rapidly changing workplace, JLL advocates The Future of Work
where it envisions a sustainable outlook on the evolving work environment
focused on the overall human experience thriving in a digitally-advanced job
set-up. At the Future Summit, Jordan mentioned the need for developers in
creating work spaces that put the humans or its users at the core. Human
experience should be the priority in building a tech-driven work environment.
JLL’s vision of the Future of Work provides a better understanding on how
industries must transform to remain relevant and admired while creating impact
to the next generation.
According to JLL’s research, the Philippine industries
must be equipped with future-ready organizational approaches to maintain growth
in its performance specifically among the employees. JLL cites the Philippine
Business Process Outsourcing (BPO) industry, which employs 1.2 million people,
as one of the most prominent sectors that may face several disruption factors,
particularly the Robotic Process Automation (RPA). The RPA is predicted to have
a significant impact on jobs held by humans in the next five years wherein the
automation of jobs will take over call centers and customer service resulting
to major reduction in the number of employees needed for operation. As reported
by the International Labor Organization, about 89% of BPO workers in the
Philippines are at high risk with the imposition of job automation.
further adds that innovation in the traditional business models may be deemed
as a challenge for organizations that continue to function in silos especially
when collaboration is highly-fostered among employees across industries, making
jobs effectively and efficiently accomplished. JLL expects that these challenges
will bring positive changes to various industries that can embrace uncertainty,
turn disruption into opportunity, and take clear and collective action.
Philippines’ Country Head, Christophe Vicic is currently the Chairperson of the
Property Guru Philippines Property Awards where he continues to impart the
principles of the Future of Work by guiding organizations and industries in
determining the success of their future work space. In JLL’s Future of Work, it shares
forward-looking approaches to companies that charts a five-dimensional path to
a future-ready environment for the employees by that will lead through
formidable disruptions and changes.
five interrelated dimensions in JLL’s Future of Work model are:
humans at the center of the workplace is key. It’s not just about the space –
companies need to create workplaces where employees want to be. Users’
experience has to be enhanced through engagement, empowerment, and fulfilment.
digitization and rich date to enhance people and enterprise performance.
Utilize robotics and automation – freeing employees to focus on highest value
new thinking and coming up with solutions and processes to drive value creation
and accelerate transformation. Innovation is about avoiding obsolescence – all
organizations must constantly innovate or be disrupted (ex. Co working spaces,
VR can support creativity; Leverage crowdsourcing & open innovation).
enterprise resources and service delivery to increase productivity, mitigate
risks, and ensure high performance.
spending to enable growth and enhancing return of investment.
takes pride that the new JLL Philippine hub enlivens the vision of the Future
of Work where human experience is the focused of the company’s initiatives in
achieving digital drive, innovation, operational excellence, and financial
performance. All throughout the design planning for the new Philippine office,
the goal was to make the Future of Work happen for the employees, to ensure
that technology will adjust to the needs of its user.
avers that regardless of priority and response, these five dimensions are all
vital to running a thriving organization. However, a thorough understanding on
the needs of every industry and organization is crucial in determining a
tailor-fit approach in ensuring a future-ready workplace. JLL says companies
should explore and study each one of the Future of Work’s five dimensions to be
able to build both a vision and strategy that will help them achieve their
continues to contribute in the changing world of work with the Future of Work
by taking the lead in industry discussions, where companies globally are guided
to be empowered and transform to its very best. JLL’s Future of Work is
designed to equip companies amidst disruption with framework and tools
necessary to adapt to changes, remain relevant, and create more opportunities
in achieving the business goals.
**To learn more about JLL’s Future of Work, visit www.futureofwork.jll.
JLL (NYSE: JLL) is a leading
professional services firm that specializes in real estate and investment
management. Our vision is to reimagine the world of real estate, creating
rewarding opportunities and amazing spaces where people can achieve their ambitions.
In doing so, we will build a better tomorrow for our clients, our people and
our communities. JLL is a Fortune 500 company with annual revenue of $16.3
billion, operations in over 80 countries and a global workforce of over 90,000
as of December 31, 2018. JLL is the brand name, and a registered trademark, of
Jones Lang LaSalle Incorporated. For further information, visit jll.com
Philippines, JLL has been operating in the country since 1997 as a 100%
wholly-owned entity and currently manages about 5.2 million square meters of
real estate with a workforce of over 1,100 employees. With more than two
decades of local expertise working hand-in-hand with its global legacy, JLL
provides to the Philippine real estate market an unparalleled synergy of
services with a strong commitment to achieve real estate ambitions through
future-ready approaches. For more information, visit jll.com.ph
Contact: Chele Mendoza
Phone: +63 917 840 3536